Frequently Asked Questions

Top FAQs

Why has my student been moved back in iLearn Math?

Don’t worry about this one. It’s a temporary appearance of being moved back in the program. In Cumulative Review, a student answers Chapter practice questions from previous Units. On-screen, the locations displayed are the previous Chapters of review. The student’s location in the program remains the highest in the sequence they have achieved, and they are returned to this location after completing questions in Cumulative Review.

What is a Learning Progression?

A topic that spans a number of grade bands. An iLearn Learning Progression is a preselected Assignment, consisting of a string of iLearn Math chapters in sequence from the lowest grade level to highest. We call them “Intelligent” Learning Progressions since Assignments retains much of the mastery-based requirements of iLearn Math, and also allows students to skip lessons and chapters that they already know. Think of it as a mini-course covering a specific topic across grade level.

How do students enter answers in ThinkFast?

ThinkFast requires students to select answers with a mouse by clicking numbers and by pressing the spacebar on the keyboard to submit the answer. The spacebar is the only key active while in ThinkFast. The engaged student will be ready to click with the mouse in one hand, and submit the answer with the spacebar using the other hand.

How do I look up my student's usernames and passwords?

As a teacher, log into iLearn at www.ilearn.com/login and click Management (LMS). The first screen seen as a teacher will be a list of classes. At the top, click “Tools” and then select “User Logins/Passwords.”

Where is the Move Student Utility?

If you have a district or school administrator login, the move student utility can be found in the Management system under the “Tools” menu at the top of the screen. Click “Tools,” and then select “Move Students.” Teachers will not have access to the Move Student Utility. The new Add Students functionality and the manage student functionality give teachers the same ability to move students in and out of their classes.

How do I change the Options in a report?

Reports are customizable with Filters and Options. In many reports, you’ll see an orange tab on the left with the word “OPTIONS.” When you click this, the options for the report you are in display. You can use options to add or remove specific metrics, change the cut-score, and change many other options depending on the report. Click OPTIONS tab again to hide, and click “View Report.” The Activity report and Student Activity report for iLearn Math give you many detailed metrics on activity, that you can customize to include only those you want. This report also remembers your selections, so if you remove any metrics, realize you can return to Options to add them back.

Can students use scratch paper?

Yes, in fact we encourage you to make available to each student a pencil and paper, or even better, a notebook into which students enter the date each day they log into iLearn Math. This gives you and the student a written record of student activity in iLearn Math.


General

How do my students Sign in?

Students (and teachers and administrators) go to www.ilearn.com/login. Click the “Click Here” button to open the login screen and enter the username and password. Students then select the desired application.

As a teacher, what should I do first?

Get to know how iLearn works, and determine how iLearn will fit in your classroom. Log in and click Support, then view information on each program can be used.

Will the requested username and password on the Student Enrollment Form be the same username and password the student logs in with?

If a Student Enrollment Form submitted to iLearn included a requested username/password, we will use it if the username is not already in use. If the username is already in use, iLearn will change the username to be unique. The best way to ensure unique usernames is to consult with iLearn Implementation to easily generate a combination of initials and student numbers such as “jsmi54914.” Contact isupport@ilearn.com.

What do my students have access to?

Your students can access the same programs you can as a teacher or school administrator. Students also have access to Reports, but will only be able to see their own individual student reports.

How can I view the programs?

As a teacher, school admin, or district admin you can view all available programs and supplemental tools by entering your username and password at www.ilearn.com/login and selecting from the Hub.

How do I register students?

There are two ways to register students: 1) Submit a Student Enrollment Form to iLearn, and 2) manually add students in Management. iLearn recommends that if you are adding less than 15 students to add the students manually, as it may take longer to submit the form than to enter them.

How do I register teachers?

We recommend the convenience of having iLearn register all teachers using the registration form we send at the start of Implementation. However, school and district administrators can manually enter teacher accounts. We recommend including the teacher’s email address so that iLearn can contact the teacher if needed.

How many students can I register?

Each program a student is registered in uses one subscription for that program. If your school purchases 250 subscriptions that include iLearn Math and Assignments, 250 total students can be registered for iLearn Math and Assignments. If your school purchases an unlimited site license, an unlimited number of subscriptions at your school can be registered.

Do you have student rewards?

Yes, we have certificates at www.ilearn.com/rewards that can be customized and printed for your students. Students also earn rewards in iLearn Math as they progress, which will allow them to purchase stickers and other options with coins and gems (which they acquire by progressing through the program).

How do I know which grade level my student is working in?

The best way to determine which grade level the student is working in is to view the reports. For iLearn Math, use the Activity or Class gaps report to quickly see which grade level all students in your class are working in. For Assignments, students can only work in content you assign. For vBook, use the Progress Summary and Progress Detail reports to view what student have attempted.

Can my students have the same username and password from a previous year?

When enrolling students manually in Management, you can enter students with the same usernames and passwords as in a prior year. For iLearn to register students with the same usernames and passwords as a prior year, you will need to either coordinate with Implementation to apply the same treatment to generate usernames and passwords in the prior year, or include the username and passwords from the prior year on the Student Enrollment Form.

Can students work from home?

Students can log into iLearn anywhere, provided they have an internet connection and a laptop/desktop. Please note however, that parents and siblings should not assist students in their iLearn activity, as student accounts cannot be reset once started.

How can parents keep track of their child's progress?

Parents can log in at www.ilearn.com/login with the student’s username and password. From the Hub, parents can access “Reports” and review individual student reports for their student.

Can my students use a calculator?

We recommend students do not use a calculator while using iLearn Math unless the calculator is present on screen (not the keypad in the middle of the toolbar, but the calculator at the bottom that is active only where appropriate). This is to ensure students can do the math before advancing.

What are Virtual Views?

A Virtual View allows a teacher who is not a student’s Teacher of Record to view that student’s iLearn progress. The Virtual View is listed among other student’s in a teacher’s class, but the teacher does not have the ability to edit the student account. The account can be edited by the Teacher of Record (i.e., the teacher with primary responsibility).

My student typed the wrong answer. Can I reset the student?

If a student accidentally submits an incorrect answer, the question cannot be reset. We recommend students verify answers before clicking enter to submit them. Students can make mistakes, however a single incorrect answer cannot by itself cause a student to fail any element in iLearn. If a student starts very low in the iLearn Math curriculum, the student will have numerous opportunities to skip content at the Unit, Chapter, and Lesson levels. This allows the student to master some basic but critical concepts, and then advance very quickly, even back to the top of the class in very little time!

How should I grade my students?

iLearn does not recommend a specific way to grade your students in their iLearn progress because different students may use different programs and have different needs. We suggest that after understanding how each program works, you develop a grading scheme that best fits your class.

When trying to create a new student, it says the username is already in use. What does this mean?

All usernames must be unique across the iLearn system. We recommend trying to register students with usernames that are less likely to be in use, for example their first name and a few numbers from their Student ID. Usernames such as “jsmith” are likely to be in use because they are common.

A student is receiving a Loading Error - Code 27 message. What is this and how is it corrected?

If a student receives a Loading Error – Code 27 message, this is nearly always resolved by simply having the student log out of the program and log back in. In rare cases the same student may log back in and find the error remains. In this event, please contact iLearn Technical Support to have the error corrected.

I click the button for Reports, but nothing happens. Why aren't Reports opening?

Reports open in a new window, so if the browser’s pop up blocker is enabled, the new window will not open. You can disable it, or even better, you can allow just iLearn and not all pop ups. This is easy in most browsers. It’s easy, but we’re glad to help you resolve it quickly. Please contact us at techsupport@ ilearn.com

The program is freezing. How can this be corrected?

The program can at times become non-responsive when there are temporary communication issues or hardware resource issues. These are typically resolved when a student logs out and logs back in to the program. The most common occurrence is based on a temporary internet communication difficulty. This could be caused by a momentary break in the internet connection, a surge in demand that approaches the capacity of bandwidth, or some other temporary issue. Even though the issue may be momentary, it can be evident in the classroom when student C’s program freezes, and one minute later student G’s program also freezes, even while some students are able to continue without difficulty. As a real world example, this was caused by an automated update that began in the middle of 3rd period every day. That’s a simplified example but one that happens periodically. Less common issues are caused by a lack of available hardware resources on computers, such as when many programs are running concurrently, or simply insufficient resources due to the low specifications of the computer. If freezing occurs, first make sure your students have no other windows open or any other applications running that may be causing difficulty. Then have the student log out and back in to the program. You may also need to speak with an IT specialist at your school or district to see if there are any internet connection issues. We at iLearn want to help you get the issues resolved, and sometimes it is very helpful for us to speak with an IT specialist for your school or district.

A student is receiving a Data Error - Code 14 message. What is this and how is it corrected?

If a student receives a Data Error – Code 14 message have the student log out of the program and log back in. Upon logging back in, the student should be able to continue working without issue. If a student has persistent issues with this error message, please contact iLearn Technical Support.

A student is receiving a Data Save Error message. What is this and how is it corrected?

If a Data Save Error message displays have the student log out of the program and log back in. Upon logging back in, the student should be able to continue working without difficulty and without receiving error messages. In rare cases when this error displays, the student’s progress in the specific element is not saved, and the student will start at the beginning of the lesson or element. This represents typically less than 10 minutes of student activity. If a student receives this error more than once, please contact iLearn Technical Support.

My student is receiving an Invalid Information message. What can I do?

An Invalid Information message occurs when a username or password entered is not recognized. Please have the student retype the username and password carefully. Usernames and passwords are not case specific, so upper or lower case letters do not matter. You can verify a student’s username and password by logging into www.ilearn.com/login as a teacher, clicking “Management” from the Hub, and selecting “User Logins/Passwords” from the “Tools” menu.

My student is receiving a Login Error message. What can I do?

A Login Error message occurs when the same account begins a second session at the same time. For example a student logs in, then opens another browser and logs in again (that’s a no no!) This terminates the first session. Make sure the student does not have another iLearn session running in another browser on the same computer. If a student is consistently receiving this error message, you may want to keep an eye out for multiple session attempts, but you may also want to be aware of students using each other’s logins. This can also happen when a student in the class is logging into another student’s account. This is occasionally seen when all passwords in a class are the same, and the username of an another student is easily deciphered (such as the first letter of the first name followed by the last name). To safeguard against this, use unique numbers only the student knows, such as a portion of their ID or lunchroom number, etc. (as typically registered by iLearn in the enrollment process).

My student is receiving an Account Disabled message. What can I do?

The Account Disabled message occurs when a student has been removed from a class Without Access. Students should always have a Teacher of Record while working in iLearn.

My student is receiving an Account Notification message. What can I do?

The Account Notification message occurs when the expiration date of the account is nearing. If you believe this message should not be displaying, please contact iLearn Implementation.

My student is receiving an L_25 error message. What can I do?

If a student receives an L_25 error message, have the student log out of all iLearn programs. Close all open browser windows, reopen the browser and clear the cache (temporary internet files), then have the student log back in and continue working. iLearn Technical Support can help you with this, so please feel free to contact us.

What is a Logout Warning?

A Logout Warning displays after a period of no program activity. This warning is in place to help verify that time students are logged into the program reflects actual learning time, and prevents a student’s account from accumulating nonproductive time. When a Logout Warning displays, the student’s full screen turns bright red (designed to be highly visible by the student and you, the teacher). The student simply clicks anywhere on the screen within 30 seconds to return to the same point in the program, including the same question if present. If there is no response in 30 seconds, the program closes, the student’s session ends, and the student’s time in the program stops accumulating.

Which program should I use with my students?

Depending on the programs you and your students have access to, we suggest using a combination of iLearn programs. Use Assessments to assign Universal Screening at the beginning of the school year to assess a student’s weaknesses below grade level. Use iLearn Math with all students (advanced to at-risk and special ed) to master gaps below grade level, at grade level, and beyond. Make time for ThinkFast! or recommend use at home if students struggle with fluency in iLearn Math. Assign grade level topics, or Learning Progressions to students with Assignments. Use vBook to give students additional instruction on topics taught in class, or extra practice for homework or classwork.

How can I maximize the view on my screen?

Pressing “F11” on PCs and “Crtl+Cmd+F” on Macs will adjust the browser to maximize the size of the display area. This can be helpful in programs and reports, but realize it can hide other active programs and menu bars. Pressing “F11” again returns to the original view. While in iLearn programs, right click and select “Zoom In” or “Zoom Out” to change the magnification of the screen. One last trick is to hold the “Ctrl” key and roll the wheel on top of your mouse to zoom in or out.


iLearn Math

What are Progress Flags and what causes them?

 Progress Flags can have different causes in iLearn Math. The “Lesson” Progress Flag displays when a student is in the same lesson for more than two days without advancing, and thus may need assistance. The “Test” Progress Flag displays when a student does not pass the test on the second attempt.

Can my students be placed where they finished last year in iLearn Math?

Students cannot continue from a previous school year. Each year iLearn changes content based on prior year results, and typically adds reporting capabilities. In each case, students in K12 must be re-registered each Fall to start the new and improved program. Students starting in the next year typically start higher, and advance more quickly, while getting a chance to brush up on critical concepts they may have forgotten over the summer break.

Why is my student repeating a lesson?

Lesson Instruction is divided into two parts. The first part is a brief, multimedia instructional presentation. The second part is Lesson Instruction Practice, and students can miss no more than 2 questions to pass. If a student is repeating a lesson, they may be having difficulty understanding the material, in which case we strongly recommend viewing the reports and the specific Lesson Instruction to familiarize yourself with the content, and then intervening to identify the issue and assist the student. We also recommend observing student interaction to verify the student is applying themselves appropriately.

How much time do students need in iLearn Math?

We recommend enough time for students to advance through the last chapter of their enrolled grade level (the goal). This varies by the number and depth of gaps for each student, and of course by grade level. As an example, an advanced 8th grader might reach the goal in 15 hours, while a 4th grader with special needs may reach it in 60 hours. In a school-wide implementation we recommend 3rd graders get 30 hours, and 8th graders get 100 hours, with the understanding that some students may need more time to reach the goal.

What are gaps?

“Gap”s is shorthand for “Gaps in knowledge.” As students move up in grade level, there are inevitably topics that for whatever reason were not mastered, forgotten, or missed entirely. Gaps are these concepts below a student’s currently enrolled grade level that can hinder the student’s ability to succeed at grade level.

Why are some students starting below their grade level in iLearn Math?

After almost 20 years, we’ve found that whether a student is in the gifted program, special education, intervention, or grade level class most students have a few gaps. iLearn Math begins by assessing a student’s knowledge of topics below their grade to determine the appropriate start location. The student’s score on the Universal Screening Assessment, or the Placement Tests in iLearn Math, will determine where the student should begin. Students will begin at the first unit of the lowest grade level in which they were not able to achieve a passing score on either the Universal Screener or the Placement Tests. In other words, a student starts iLearn Math at the Unit of their lowest gap. At that point, the student still has an opportunity challenge past the next Unit (and the next Units as well).

If a student used the program last year, why aren't they starting in the same place they left off?

Students will inevitably forget some concepts taught during the school year. Students starting in the next year typically start higher, and advance more quickly, while getting a chance to brush up on critical concepts they may have forgotten over the summer break.

Why has my student been moved back in iLearn Math?

Don’t worry about this one. It’s a temporary appearance of being moved back in the program. In Cumulative Review, a student answers Chapter practice questions from previous Units. On-screen, the locations displayed are the previous Chapters of review. The student’s location in the program remains the highest in the sequence they have achieved, and they are returned to this location after completing questions in Cumulative Review.

How do I increase time for my student iLearn Math?

District and School administrator accounts can increase the time constraints in iLearn Math for any student in the district or school. To do this, log in at www.ilearn.com/login with a district or school administrator account, click Management and locate the teacher, class and student. Click “Edit” next to the student’s name. Under iLearn Math at the bottom of the screen click “Options.” From the drop down menu beside “Test Time Extender” select the amount of time you would like to increase for the student. As a district admin, follow the same steps but first select a school, then a teacher, then a class. Note: increasing time for a student will increase time in all elements of iLearn Math including Challenge Tests, Mastery Tests, Lesson Instructions, Lesson Practices, and Lesson Challenge Quizzes.

When should I help students in iLearn Math?

In iLearn Math, we recommend against helping students during challenge tests, which include Unit Challenges, Chapter Challenges, and Lesson Challenges. These tests are designed to identify learning needs within the Unit, Chapter or Lesson. For Unit or Chapter Mastery tests we recommend against helping students, giving them the opportunity to prove mastery on their own and getting the targeted practice the program delivers. However, given instructional time constraints, it may be best in some cases to help a student during a mastery test in order to continue progress in iLearn Math. This should not happen frequently, and students may expect help afterward, so use your best judgment in this case. In Lesson Instruction Practice as well as Lesson Practice, we strongly recommend monitoring reports for lack of progress and monitoring student interaction with the program, in order to intervene most effectively on a one-to-one basis. Before intervening, it’s a good idea to review the instruction for the lesson, or lessons in the chapter to understand what the student may not be understanding or applying. In general, when the background of the program is green, we do not suggest assisting the student. When the background color is blue, assist when appropriate.

What is covered in iLearn Math and where can I find an iLearn Math table of contents?

Log into www.ilearn.com/login and click “iLearn Math.” Click “Table of Contents” near the middle of the screen.

Can I move a student backward/forward in iLearn Math?

A student’s location in iLearn Math is changed only when the student exempts or masters the element they are currently working in. This is to ensure students fill all gaps and verify mastery of content so they are well positioned to understand and master content at higher levels.

What score is required to pass tests in iLearn Math?

In iLearn Math, you can pass Challenge Tests and Challenge quizzes with one or no incorrect answers. You can pass Mastery tests with two or fewer incorrect answers.


Assignments

My student finished an assignment but I see no data. Why?

There are two possible reasons a student’s data might not display for an Assignment: 1) the student did not complete the entire assignment or 2) the student has been deselected (unassigned) from the Assignment. For case 1, if the queue is under the “Active” tab when the students logs in the assignment has not been completed but is available to be completed. If the due date for the assignment has expired, you may choose to edit the due date for the student using the Assignment Manager to give them more time. For case 2, if the queue was edited to remove students from the assignment list the students’ data will not display. When adding students to an existing queue, do not deselect the students that are already assigned, whether they have completed the assessment or not. If the latter has occurred, we can look into the possibility of data recovery if you contact iLearn Technical Support. This bears repeating: When adding students to an existing assignment, do not deselect the students that are already assigned.

How do I create an Assignment?

Log in at www.ilearn.com/login and click Management (LMS). At the top, click “Tools” and select “Assignment Manager.” On the right side of the Assignment Manager, click the orange “Create New Assignment” button. Select the type of assignment you want to create. Name the assignment, set a due date/time, an access order, and add content to the assignment. Click “Save” at the bottom of the screen. You can assign students to it at the time, or assign them later.

What is the difference between a Homework/Classwork assignment and a Learning Progression assignment?

Homework/Classwork content is listed in the same sequence as iLearn Math, and you can assign either lessons or chapters in an assignment (we recommend chapters as they have Challenge and Mastery Tests). Learning Progressions are available to users of the CCSS, and give you the ability to assign a topic such as fractions, ordered from the lowest grade level content to the highest. In a Learning Progression, students can start at the earliest content (such as 3rd grade for Fractions), and proceed to the higher grade level content, skipping lessons and chapters they already know by passing the Challenge Tests and Quizzes. Learning Progression assignment represent a string of related chapters across grade levels.

I'm assigning a chapter in an Assignment, but I can't deselect certain parts. Why?

You can assign either chapters or lessons in an assignment. When assigning individual lessons in a queue, you can deselect elements of that lesson (for example: the Lesson Challenge Quiz, the Lesson Instruction, or the Lesson Practice). With a chapter queue, all lessons and elements remain intact to ensure students receive the required prerequisites for a topic.

What is a Learning Progression?

A topic that spans a number of grade bands. An iLearn Learning Progression is a preselected assignment that can be assigned, consisting of a string of iLearn Math chapters in sequence from the lowest grade level to highest. We call them “Intelligent” Learning Progressions since Assignments retains much of the mastery-based requirements of iLearn Math, and also allows students to skip lessons and chapters that they already know. Think of it as a mini-course covering a specific topic across grade levels.

How can I view the content of the assignments I created?

Assignments can be viewed in two ways: 1) Log in, and click Management, then under Tools click Assignment Manager, which allows you to view the list of items in any assignment, or 2) Log in and click the Assignments program button to review any queues you’ve saved. Note: even if you created a Fixed Order assignment, they will be displayed as an Any Order assignment for the convenience of teachers viewing.

As a school administrator can I assign a Learning Progression like fractions to all the students in my school?

Yes you can, and the great thing about it is that it’s like a mini-iPASS course on the topic, such as Fractions. This means that students can skip the things they already know, while learning the critical concepts on Fractions in grades three, four, and five. As a school admin, you can elevate the mastery of fractions by easily assigning it to every registered student in your school.

How should I use Assignments?

At the teacher level, you can assign specific lessons, or even parts of specific lessons like Lesson Practice, to specific students. You can also assign to all your students a string of chapters that include the Challenge and Mastery requirements in iLearn Math. Assign mini-courses of iLearn Math that includes only the chapters of your choosing! Don’t forget Learning Progessions that include a suggested sequence of chapters that deliver progressions of a concept starting from the lowest grade and advancing to the highest grade (for example, Fractions starts in grade 3 and advances to grade 5).


Assessments

My student took an assessment but I can't find any data. Why?

There are two possible causes: 1) the student did not complete the entire assessment, or 2) the student has been deselected (unassigned) from the assessment. In case 1, if the assessment is under the “Active” tab when the students logs in, the assessment has not been completed but is available to be completed. If the due date for the assessment has expired, you may choose to edit the due date for the student using the Assessment Manager to give them more time to complete the assessment. For case 2, if the assessment was edited to deselect students from the list, the students’ data will not display. Note: When adding students to an existing assessment, do not deselect the students that are already assigned, whether they have completed the assessment or not. If the latter has occurred, we can look into the possibility of data recovery if you contact iLearn Technical Support. This bears repeating: When adding students to an existing assessment, do not deselect the students that are already assigned.

How do I create an Assessment?

Log in at www.ilearn.com/login and click “Management” (Learning Management System). At the top, click “Tools” and select “Assessment Manager.” On the right side of the Assessment Manager, click the orange “Create New Assessment” button. Select the type of assessment to create. Name the assessment, set the due date/time, check the box next to each student to receive the assessment, and click “Save” at the bottom of the screen.

When do I create a Universal Screening Assessment? A Benchmark/Grade Level assessment? A Progress Monitoring assessment?

You can create an assessment at any point during the school year. We recommend creating and assigning a Universal Screener at the start of the school year to assess a student’s knowledge at multiple grades below their currently enrolled grade. In addition, if the student scores a 90%+ on any grade level test before they start iLearn Math, the student can skip the Placement Tests in iLearn Math and proceed directly to the appropriate Unit Challenge Test. A Benchmark and a Grade Level assessment are similar, however Benchmark Tests are assigned by school and district administrators. Only a teacher can create a Grade Level assessment. We recommend district and school administrators assign a Benchmark assessment 3-4 times during the school year, to document student progress at grade level. Teachers can assign a Grade Level assessment at any time to measure a student’s proficiency at grade level and to identify concepts for improvement. We recommend assigning a Progress Monitoring assessment every 2-3 weeks during the school year at any grade level the student is learning, to track progress back to grade level.

How can I view the questions in Assessments?

All assessments are available for all teachers, school admins, and district admins to review. Tests display the same question types, though not the same questions from test to test. To view a test, log in at www.ilearn.com/login and click the “Assessments” program button. The Assessment program lists all of the grade level tests available to be assigned to students.

How do I assign an existing assessment to a new student?

In the Assessment Manager, add students by adding a check next to their name. Do not remove the check next to other students. For more instructions see the Assessments section on the Support page.

How should I use iKnow?

There are myriad ways to use Assessments. Here are a few. Assign a benchmark test for all students in the class, school or district three to four times a year, and utilize Reports to document progress and identify needs. Assign a Universal Screener at the beginning of the year to your class school or district to identify strengths and weaknesses below grade level, and to identify a starting point in iLearn Math or Assignments. Using iLearn Math, Assignments or any instructional programs, use the Progress Monitoring assignments and reports to document progress at grade level, or at any grade below grade level where the instruction and learning are occurring. Powerful reporting helps you find the concepts students have learned, and those they need to learn. For info on these and more, go the Support page and read the Assessments section as well as the Reports section regarding Assessments. Of course we are happy to help you work out a plan for Assessments to suit your needs. Contact Implementation Support at isupport@iearn.com.


vBook

How do I see my students' activity in vBook?

As for all programs, a Highlights report shows the day’s activity. In Reports, under iLearn Math on the left, click Highlights, then select vBook, and “View Report.” Other reports are available on the Reports page under vBook. iLearn Hub, click Reports.

How can I tell if my students completed what I asked them to do?

From the iLearn Hub click Reports and note the reports under vBook. The Progress Summary shows the results for each student’s activity in each Topic. Find the Topic or lesson assigned by selecting the grade level, and scrolling down. Green means the Lesson or Practice was completed, that the Test was passed according to the Topic Test Goal set at 80% (which can be changed in “Options”). Red indicates the test score did not meet the Topic Test Goal. Yellow means the activity was not completed. The Progress Detail gives you a line by line account of activity and results for each student, in chronological order. Rows with Topic Test attempts that meet or exceed the goal are highlighted green. At the student level, you can view the Topic Test Scores Detail to see which tests were completed when, the score, and the time in each test.


ThinkFast!

How do students enter answers in ThinkFast?

ThinkFast! requires students to select answers with a mouse by clicking numbers and by pressing the spacebar on the keyboard to submit the answer. The space bar is the only key active while in ThinkFast. The engaged student will be ready to click with the mouse in one hand, and submit the answer with the space bar using the other hand.

I clicked to open ThinkFast! but nothing happened. Where is it?

Unlike the other iLearn programs, ThinkFast! opens in a new window. This means it may be open in a window behind the window you are currently viewing. Minimize the window you are viewing, and perhaps others to see if it may be open but not in the current view. As always, if you have difficulties like this please contact our Technical Support department.

How do I return to the iLearn Hub from ThinkFast?

The iLearn Hub should be open in another window. Close ThinkFast! by clicking the program “X” just to the right of the “START to ThinkFast!” button.

How can I review a student's test in ThinkFast?

After clicking to start ThinkFast!, click Test Review, select the class, the student and then the test to review. Keep in mind that a student may get many digits correct, but not meet the 80% correct criterion.

Where is the Table of Contents for ThinkFast?

After clicking to start ThinkFast!, click the Table of Contents button. This can also be seen along with performance data in Reports at an individual student, under ThinkFast in the “Student Summary” report.


Management

How do I look up my student's usernames and passwords?

As a teacher, log into iLearn at www.ilearn.com/login and click Management (LMS). The first screen seen as a teacher will be a list of classes. At the top, click “Tools” and then select “User Logins/Passwords.”

How do I add students to my class?

Log in with a teacher login at www.ilearn.com/login. At the iLearn Hub, click Management (LMS). Select the class to which you would like to add a student. Click “Add Students.” Search the school roster by entering a search item (student ID, student name, etc.) or scroll through the list. If the student is not already registered (i.e., listed in the school roster), and does not have a login from another school in the district, click “Add New Student” and enter the appropriate information.

How do I move students from one of my classes to another of my classes?

Log into iLearn at www.ilearn.com/login. At the iLearn Hub, click Management (LMS). Select the class the student is currently in. Next to the student’s name, click “remove.” From the wizard, click “Move to a Different Class.”

How do I add students from another teacher's class to my class?

If a student already has a Teacher of Record, you can add a Virtual View for that student. If the student does not have a Teacher of Record but is registered in the iLearn system, you can add the student to your class and become the Teacher of Record. To add a virtual view, log into iLearn at www.ilearn.com/login and click Management (LMS). Select the class the student needs to be added to, and click “Add Students.” Search the school roster by entering a search item (student id, student name, etc.) or scroll through the list. When you’ve found the student, double click the student’s name. The student will appear in the box to be added to your class as a Virtual View. Click “Save.” You will NOT be the Teacher of Record for this student, but will be able to review the student’s iLearn progress. To add a student who is registered without a Teacher of Record, search the school roster. Double click the student’s name and add the student to your class to become the Teacher of Record.

How do I add students from another teacher's class to my class and keep the student in both classes?

Log into iLearn at www.ilearn.com/login and click Management (LMS). Select the class the student needs to be added to and click “Add Students.” Search the school roster by entering a search item (student id, student name, etc.) or scroll through the list. When you’ve found the student, double click the student’s name. The student will appear in the box to be added to your class as a Virtual View. Click “Save.” You will NOT be the Teacher of Record for this student, but will be able to review the student’s iLearn progress along with the other students in the class.

Can I delete students?

Once a student account is created in the iLearn system, it cannot be deleted. This is to ensure that no student progress is accidentally lost. Students can be removed from your class by clicking manage next to the student’s name. The student can be removed “With Access” or “Without Access.” With Access allows the student to continue working in iLearn without a Teacher of Record; Without Access deactivates the student’s account, and the student cannot continue in iLearn.

Can I delete classes?

Once a class is set up in iLearn, the class cannot be deleted. If a class has been added and the class needs to be removed, please contact iLearn Technical Support.

Can I delete teachers?

Once a teacher account has been created, it cannot be deleted. However, iLearn can remove teachers upon request, provided no students are enrolled under the teacher account.

Where is the Move Student Utility?

If you have a district or school administrator login, the move student utility can be found in the Management system under the “Tools” menu at the top of the screen. Click “Tools,” and then select “Move Students.” Teachers do not have access to the Move Student Utility. The Add Students functionality and the Manage student functionality give teachers the same ability to move students in and out of their classes.

How do I access the Messenger in the Management utility?

In the top right, click tools and then click Messenger. Access Management by logging in and clicking “Management (LMS)” on the iLearn Hub.

From Management, how do I return to the iLearn Hub?

The iLearn Hub should be open in another window, so just minimize the Management utility and it should display.

How do I add a new student?

Log into iLearn at www.ilearn.com/login. From the iLearn Hub, select “Management (LMS)” at the bottom of the screen. From your list of classes, select “view” next to the class the student(s) needs to be added to. Click “Add Students” at the the top. You should always check the school roster to ensure the student does not already have an account. If the student is new and does not have an account, click “Add New Student” on the right. You will first need to enter the student’s Student ID. If the student does not yet have a Student ID, you can click “Continue” to add the student without a Student ID, but you should come back and assign a Student ID later. Fill in the student information and then click “Save” at the bottom.


Reports

How can I tell if my students are working in the program effectively?

All iLearn programs come with unique reports designed specifically to give teachers the ability to ensure their students are working. Use the Activity and Flags reports for iPASS to see metrics on a student’s progress and monitor any progress flags. Use the Q Progress Summary report for MyQ to make sure students are advancing through a queue you have assigned. Use the Progress Summary for vBook to view all activities students have attempted in vBook.

My student was working in iLearn today, but I'm not seeing any data for them. Why?

If a student has access to all programs it may be possible the student selected the wrong program for the day. Check the Highlights reports in the Reports for each program to see if any data display for any of the programs. If no data display for any program, the student either did not complete any page (such as answer one question or click after watching one page of instruction) for that day. Alternatively, it is possible the student was using the login of another student.

How do I change the Options in a report?

Reports are customizable with Filters and Options. In many reports, you’ll see an orange tab on the left with the word “OPTIONS.” When you click this, the options for the report you are in display. You can use options to add or remove specific metrics, change the cut-score, and change many other options depending on the report. Click OPTIONS tab again to hide, and click “View Report.” The Activity report and Student Activity report for iPASS give you many detailed metrics on activity, that you can customize to include only those you want. This report also remembers your selections, so if you remove any metrics, realize you can return to Options to add them back.

How do I use the Browse button?

The Browse function can come in handy when you want to view a number of students (or teachers) in order. In Reports, click “Browse” in the upper right to display classes if you are a teacher, and teachers if you are a school admin. Click the arrow to the left of the class to display a list of students in the class. Review reports for that student, then click Browse again to return to the list of students in the class.

Where does the Home button take me?

The Home button in Reports returns you to the page you see when you first open Reports. This page includes reports that typically includes all students in all of your classes, though you can be more selective in most reports.

From Reports, how do I return to the iLearn Hub?

The iLearn Hub should be open in another window, so just minimize the Reports window and it should display.

What is the Options tab and how can I change report options?

In most reports you’ll see a vertical orange bar on the left that reads “Options.” These options allow you to do things like limit the report, such as selecting one school rather than the entire district, one class rather than all classes, one student rather than all students, etc. In Student Activity report, options allow you to select which indicators you wish to see. The options are different for each report, so be sure to check the “Options” tab to see how you can further customize your reports.

How can I print student reports for an entire class at one time?

You can now export to PDF a summary report for each student in your class, or even a selection of students within a class. In Reports, under iLearn Math, click “Student Reports – Entire Class,” select the program, the report, and the class/students.

In Reports, how can I quickly search for a school, teacher, or student?

At the top right, type the name and click the correct suggestion that displays. As a district admin, you can find a school, a teacher or any student and click to see reports for that level. As a school admin, you can quickly find a teacher and click to see the teacher level reports and students under that teacher, and you can also search for a specific student, and click to see reports for only that student. As a teacher you can search for any student in any of your classes, and click to see reports for only that student. While this gets you to these levels quickly, there may be more efficient ways to view the data in some cases. For example, if you are at the teacher level and you wish to see the Student Progress Detail for multiple students, it is better to click “Student Progress Detail” then select the class, and select one student at a time from that class.

When searching in Reports, I can't find a student. Why?

The best way to search is by Student ID if you know it and if it is in the system by the number you know. You can also type their first name and the first letter of their last name. If the student is not displaying, check the spelling of the name. You may want to type in just the first few letters of the first name and see if a similar name that is registered displays. If you are a teacher searching for a student, realize you can only search for students that are in your classes so the student could be under another teacher or in another school. If you are a school admin, realize you can only search for students registered in your school so the student could be registered in another school. If you are a district admin, you cannot find any student in the district, and you can move a student from one school to any other school, or a specific class in any other school. If you are not in Reports, but searching to add a Virtual View to a class, go to the Support page, Management, and read “Adding Students.”

How can I find out all of the reports available?

To see an overview go to the Support page, Reports, and read “Available Reports and What they Show.”