Welcome to iLearn Support

 

How can we help?

 
 

iLearn Overview

New to iLearn or need a refresher? Click here to learn about all of the options available with iLearn Math.

Suggested Use

Curious about iLearn's recommended use? Click here to learn how we recommend implementing iLearn.

What's New?

What's new to iLearn for the 2019-2020 school year? Click here to get all the updates on new features.

Get Started

Read up on what to do first, forms and documents, tech savvy tips, and certificates.

Management

Learn about adding student accounts, Virtual Views, classes, and moving students.

Reports

Find all the right data you need to manage your students and sign up for notifications.

Learn about iLearn's innovative motivation system that keeps students eager to learn!

Quick Answers for Educators

What do students do first?

When students access iLearn for the first time they will complete the Placement Tests to be placed into the program at their appropriate level of instruction. Alternatively, your school or district can assign the Universal Screening assessment for students to complete in place of the Placement Tests. Click here to learn more about Assessments.

Can iLearn function on tablets?

For Fall 2017, we plan to have iPASS content K-5 available on tablets, desktops, laptops, and Chromebooks – for more information, contact iLearn Implementation.

Where is the iLearn Hub and program buttons?

In transitioning iLearn away from Flash Player, accessing content will be different. Upon logging in, students click “Start” to begin working in iLearn Math. As assignments and assessments are assigned, they will appear on the student’s Hub. iLearn is also dispensing with program names (iPASS, MyQ, and iKnow). The functionality of each program remains the same, the way they are accessed and how they are referenced is different.

Do students just click Start?

Yes! We’ve always tried to make things in iLearn as simple as possible. This year, we think we’ve done it! When students log in, all they need to do is click Start – they won’t need to click on anything else, Start will get them going.

Can students use scratch paper?

Yes, in fact we encourage you to make available to each student a pencil and paper, or even better, a notebook into which students enter the date each day they log into iLearn Math.  This gives you and the student a written record of student activity in iLearn Math.

 

Why did iLearn make things look different?

We know it can be frustrating when the appearance changes, however, sometimes this is necessary. While transitioning from Flash Player to HTML it is necessary for the appearance to be quite different. We’ve tried to make it as simple as possible, but we know there can be a small learning curve. To see the differences in detail, click here.

Read All FAQs

Want Training?

iLearn offers pre-scheduled webinars as often as possible. Find a date and time that works great for you!

Have Questions Not Covered Here?

Technical Support is available Monday - Friday 9:00 AM to 5:00 PM Eastern

Contact Technical Support at 1-877-789-2088 opt. 5 or techsupport@ilearn.com